Shipping Policy

Last updated: 01/01/2023

Introduction

Thank you for shopping at ELIXIRCLIO. We understand that you are eager to receive your order, and we are committed to delivering it as quickly as possible, as well as to keeping on improving our order fulfillment process. The following shipping policy outlines the process and timelines we follow to ensure your order reaches you in a timely manner.

Order Processing

Timeframe: All orders are subject to a processing period of 24 hours. This timeframe is necessary for us to verify and prepare your order for shipment.

Business Days: Please note that our order processing time refers to business days only (Monday to Friday, excluding public holidays).

Fulfillment Preparation

Duration: Once your order is processed, it enters the fulfillment preparation phase. This stage can take between 1 to 2 business days. During this period, we carefully prepare, pack, and ready your items for shipping.

Quality Check: We ensure that each item is in perfect condition before it is dispatched. This may include a final quality check, secure packaging, and sorting for delivery.

Delivery

Diverse Locations: Some orders may be fulfilled from different locations due to our diverse range of products and multiple storage facilities. This means items in a single order could be shipped separately.

Separate Shipments: If your order contains items that need to be sent from different facilities, each item will be shipped independently as soon as it is ready. You may receive multiple shipments for a single order.

Shipping Notifications: For each shipment, you will receive a separate shipping confirmation email with a tracking number. This allows you to track each item individually and stay informed about the different stages of delivery.

Combined Shipping Costs: Despite multiple shipments, we strive to minimize shipping costs. If applicable, the total shipping cost for your order will be displayed at checkout and will not increase due to multiple shipments.

Delivery Timeframes: While we aim to process all items within 24 hours and prepare them for delivery within 2-5 business days, the delivery timeframe for each item may vary depending on its shipping origin as well as your location. The estimated delivery for each item is 1-4 business days after dispatch.

Carriers: We partner with various reputable carriers to ensure your order is delivered safely and promptly. The choice of carrier may vary based on the destination and size of the package. By default, we deliver your purchase through USPS.

Additional Information

International Shipping: For customers ordering from outside the United States, please be aware that international shipping may involve additional delays and costs. Customs duties and taxes may also apply, which are the responsibility of the customer.

Contact Us: If you have any questions about your order’s shipping and delivery, please contact our customer service team at [email protected].

Changes To Shipping Policy

ELIXIRCLIO reserves the right to modify this shipping policy at any time. We encourage customers to review it frequently to stay informed of any changes.

Terms And Conditions

Last updated: 01/01/2023

Welcome to elixirclio.com!

These terms and conditions outline the rules and regulations for the use of elixirclio.com‘s Website, located at https://elixirclio.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use elixirclio.com if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements:

• “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions.
• “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company.
• “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.
• “Products” and/or “Service” refers to the products and/or services provided by elixirclio.com.

2. Intellectual Property Rights

Other than the content you own, under these Terms, elixirclio.com and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted a limited license only for purposes of viewing the material contained on this Website.

3. Restrictions

You are specifically restricted from all of the following:

• Publishing any Website material in any other media.
• Selling, sublicensing and/or otherwise commercializing any Website material.
• Publicly performing and/or showing any Website material.
• Using this Website in any way that is or may be damaging to this Website.
• Using this Website in any way that impacts user access to this Website.
• Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity.
• Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website.

4. Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant elixirclio.com a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. elixirclio.com reserves the right to remove any of Your Content from this Website at any time without notice.

5. Your Privacy

Please read our Privacy Policy.

6. No Warranties

This Website is provided “as is,” with all faults, and elixirclio.com expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website.

7. Limitation Of Liability

In no event shall elixirclio.com, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. elixirclio.com, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

8. Indemnification

You hereby indemnify to the fullest extent elixirclio.com from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

9. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

10. Variation Of Terms

elixirclio.com is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

11. Assignment

The elixirclio.com is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

12. Entire Agreement

These Terms constitute the entire agreement between elixirclio.com and you in relation to your use of this Website, and supersede all prior agreements and understandings.

13. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the United States of America, and you submit to the non-exclusive jurisdiction of the state and federal courts located in the United States of America for the resolution of any disputes.

Privacy Policy

Last updated: 01/01/2023

At ELIXIRCLIO, accessible from elixirclio.com, one of our main priorities is the privacy of our visitors. This privacy policy outlines how we collect, use, and protect your personal information when you visit our e-store. We are committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What We Collect 

Personal Information You Disclose to Us   We collect personal information that you voluntarily provide to us when registering at the Website, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Website, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Name
• Email address
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Other information relevant to customer surveys and/or offers

Cookies and Similar Technologies   We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

What We Do With The Information We Gather 

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to fulfill an order of you, with your consent, and/or for compliance with our legal obligations.

• To deliver products you have purchased
• To understand your needs and provide you with better products and services
• To enter into contact with you to coordinate on or solve any problems in relation to your purchase
• To facilitate account creation, logon process and management of user accounts
• To take feedback and/or to post testimonials
• To send you highly relevant wellness or marketing information which we think you may find interesting and you can unsubscribe at any time
• To send you administrative information 

Do We Collect Information From Minors

We do not knowingly collect data from or market to children under 18 years of age.

Controlling Your Personal Information 

• We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
• You may review, change, or terminate your account or unsubscribe any service of us at any time.
• You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• Controls for Do-Not-Track Features. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

How Do We Keep Your Information Safe

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

Links To Other Websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How Can You Contact Us About This Notice

If you have questions or comments about this notice, you may email us at [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

Last updated: 01/01/2023

This Cookie Policy explains how ELIXIRCLIO (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our websites at elixirclio.com (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, ELIXIRCLIO) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why Do We Use Cookies

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics, and other purposes. This is described in more detail below.

What Types Of Cookies Do We Use And How Do We Use Them

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.

How Can I Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

PayPal, Stripe, Google Analytics.

How Often Will You Update This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Where Can I Get Further Information

If you have any questions about our use of cookies or other technologies, please email us at [email protected].